Privacy Policy

Updated 8th April 2020

This statement covers the services provided by the Clinical Lab Products website.

The purpose of this statement is to inform users of the Clinical Lab Products website, what information is collected about them when they visit this site; how this information is used if it is disclosed and the ways in which we protect users’ privacy.

Confidentiality and security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Information we collect from visitors

If you choose to supply us with your personal information (using contact forms or the shopping cart), we may use it in the following ways:

  • To process your request/enquiry made via this website (lawful basis –legitimate business interest).
  • For internal record keeping (lawful basis – legitimate business interest).

Where your data is stored

Our website is hosted by Ionos in the UK. More information can be found using this link.

  • Our website is backed up using Updraft Plus and all backups are encrypted.

Payment Platforms

We use secure external payment platforms and do not store any payment information within the Clinical Lab Products website We use Stripe

We will remove your personal information from our website order system after 60 days.

Keeping Your Data Secure

Sending information over the Internet without encryption is not completely secure and we can’t guarantee the security of your data while it is transit. Any data you send is at your own risk. We have procedures and security features in place to keep your data secure once we receive it.

Retention Period

Where we hold data from people who we have not had contact with for 5 years, that data will be deleted.

Cookies

Please see our dedicated Cookies Info page for information on Cookies and how we use them on this website.

Links to other websites

Our website may contain links to other third-party sites. Clinical Lab Products is not responsible for the privacy practices within any of these other sites. You should be aware of this when you leave the Clinical Lab Products website and we encourage you to read the privacy statements on other websites you visit.

Controlling your personal information

You may request details of personal information which we hold about you General Data Protection Regulations. If you would like a copy of the information held on you please contact (by email or letter):

Keith Wilkinson

CLP
Unit 2 Pinecopse, Nine Mile Ride
Wokingham Berkshire RG40 3ND

Email: info@clinicallabproducts.co.uk

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect. You may also ask us to delete information we hold about you at any time.

We will endeavour to respond within 48 hours.

Disclosing your information

We may pass on your personal information if we have a legal obligation to do so, or if we have to enforce or apply our terms of use and other agreements. This includes exchanging information with government departments for legal reasons.

We won’t share your information with any other organisations for marketing, market research or commercial purposes.

Data Breach

In the unlikely event of a data breach, you will be informed as soon as possible and you will be asked to change your password on our website.

Changes to this privacy policy

If this privacy policy changes in any way, we will place an updated version on this page. Regularly reviewing this page ensures that you are always aware of what information we collect, how we use it and under what circumstances if any, we will share it with other parties.

Copyright

This website and its content is copyright of Clinical Lab Products. All rights reserved. Any redistribution or reproduction of all part or all of the contents in any form is prohibited other than the following: 

  • you may print or download to local hard disk extracts for your personal and non-commercial use only.

  • you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.

  • You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or another form of the electronic retrieval system.